While self storage facilities are generally low-risk, no operator is immune to the possibility of criminal activity. From unit theft and break-ins to illegal use of storage space, it’s important to stay vigilant, and build in the right measures to protect your facility, your customers and your reputation.
At Kuboid, we work with clients from the earliest design stage to help reduce risks and futureproof their facilities. Here’s what every operator should know, and what you can do to prevent problems before they start.
Common Types of Criminal Activity in Self Storage
Although rare, criminal activity in self storage can take several forms:
- Unit Break-ins
Thieves may target storage units directly, especially in facilities with outdated locks or low visibility. Opportunistic or repeat offenders are more likely in poorly monitored sites.
- Vandalism and Trespassing
Unsecured perimeters or poor lighting can invite unwanted visitors. This is more common in remote or poorly maintained sites.
- Use of Units for Illegal Purposes
Unfortunately, some tenants use storage units for unlawful activities, including storing stolen goods, drugs, or even growing cannabis. These cases can damage your brand and lead to serious legal consequences.
- Vehicle or Gate Tampering
Automated gates, perimeter fencing, and vehicle access points can be vulnerable without the right deterrents in place.
How to Prevent Criminal Activity at Your Facility
Security should be built into your site from the ground up. Here’s what you can do to protect your customers and your investment:
- Start with Smart Site Design
Thoughtful layout planning helps eliminate blind spots, improves natural surveillance and reduces risk. At Kuboid, we design facilities with clear lines of sight, well-lit corridors, secure entry points and monitored access areas.
- Invest in CCTV and Monitoring
Modern CCTV systems are essential. Use high-resolution cameras with 24/7 recording, remote monitoring and motion detection. Place them in high-risk areas including entrances, corridors, and outside units.
- Install Access Control
Move beyond traditional padlocks. Controlled access via keycards, pin codes or mobile apps not only increases security but also provides a full audit trail of who accessed the facility and when.
- Prioritise Lighting
A well-lit facility is a natural deterrent to crime. Ensure all public and external areas are adequately illuminated, particularly around entry gates, corridors and isolated areas.
- Conduct Regular Site Checks
Train your staff to monitor for suspicious activity and carry out routine inspections of units, locks and common areas. A visible presence is often enough to deter criminal behaviour.
- Know Your Customers
Collect proper identification and contact details for every customer. Many operators now use ID verification software as part of the signup process. Clear terms and conditions also help protect your facility legally.
Don’t Wait Until It’s a Problem
Preventing criminal activity isn’t just about installing cameras or upgrading locks. It’s about embedding security into every part of your operation, from layout design and lighting to policies, staff training and customer onboarding.
At Kuboid, we design facilities with security in mind from day one. Whether you’re building your first site or upgrading an existing one, we’ll work with you to make sure it’s secure, compliant and trusted by your customers.
Contact the team today to find out more.
